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Mark Peters : December 9th 2005 - 08:30 CET

Nikon EN-EL3 battery recall update


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NikonNikon EN-EL3 battery recall update : As announced on November 8th, 2005, Nikon has detected that on rare occasions some rechargeable Li-ion batteries of the type EN-EL3 for Nikon Digital SLR cameras may become defective, resulting in overheating during recharging. In the worst case, Nikon cannot rule out the possibility that the battery could catch fire as a result of the defect. The rechargeable Li-ion EN-EL3 battery is provided as a supplied accessory with the Nikon D100, D70 and Nikon D50 Digital SLR cameras. It is also sold as a separate accessory for these camera models and can be used with the Nikon D70s. Nikon model EN-EL3 bearing lot numbers that are published on www.europe-nikon.com/support.
Nikon EN-EL3 battery recall updateNikon EN-EL3 battery problem
The additional batch numbers are 51AA, 51AB, 51AC, 51AD, 51AE, 51AF, 51AG, 51AH, 53AA, 53AB, 54AE, 54AF, 54AH. Batteries that are affected can be found in the list below and should be returned to Nikon for replacement. Nikon customers should follow the on-line procedure described at www.europe-nikon.com/support. Assistance with completing the procedure can be obtained by calling Nikon on the dedicated national number +44 (0)2871 305 500. Qualifying returned EN-EL3 batteries will be replaced with a new EN-EL3a or EN-EL3e free of charge.

Nikon battery problem - hotline numbers
Owners of the Nikon cameras D100, D70 and D50 and users of the Li-ion battery EN-EL3 are asked to carefully recheck their batteries as additional batch numbers were included into the list of possibly defective batteries. Batteries that bear a manufacturing batch identification (see diagram) found in the available list should be returned to Nikon for replacement by, following on-line procedure described at www.europe-nikon.com/support. Assistance with completing the procedure can be obtained by calling Nikon at the dedicated national numbers as follows:

- Greece: Being obtained and informed shortly.
- Denmark: +45 (08) 233 2713
- Spain: +34 (091) 375 4528
- The Netherlands: +31 (020) 654 5256
- Portugal: +351 (02) 1316 4044
- Norway: +47 (023) 50 0117
- Italy: +39 02 7541 9723
- United Kingdom: +44 2871 305 500
- France: +33 (01) 4993 2325
- Austria: +43 (01) 360 277 1462
- Germany: +49 (069) 9530 7386
- Sweden: +46 (08) 5199 2136
- Hungary: +36 1 232 13 71
- Czech & Slovak Republic: +420 267 154 577
- Russia: +7 095 733 9170
- Poland: +48 22 607 94 16
- Finland: +358 (09) 8171 0155
- Belgium: +32 263 940 22

Nikon support - Recall and Replacement
The voluntary recall and replacement program applies only to units of the Nikon model EN-EL3 bearing lot numbers that are published on www.europe-nikon.com/support and which are printed on the surface of the battery. Qualifying returned EN-EL3 batteries will be replaced with a new Nikon EN-EL3a or EN-EL3e free of charge.





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