LG G6 review Samsung Galaxy S8 Apple iPhone X Samsung Galaxy Note 8 HTC U 11 Sony Xperia L1
LG G6 review Samsung Galaxy S8 Apple iPhone X Samsung Galaxy Note 8 HTC U 11 Sony Xperia L1
  2017 NEWS APPLE CANON FUJIFILM HTC HUAWEI LG MOTOROLA NIKON NINTENDO NOKIA OLYMPUS PANASONIC PENTAX SAMSUNG SONY  
Apple iPhone
 
     
Powered by True
Counted by OneStat.com
Jasper Huitink : November 25th 2005 - 12:53 CET

Technology Service and Support certification Award


Digital Review Test Appareil Photo Numerique Prueba camara digital Camera Review Dijital Kamera Incelemeleri Digitalkamera Test Digitalkamera
HPTechnology Service and Support certification Award : HP today announced it has become the first company to receive the J.D. Power and Associates Certified Technology Service and Support certification for providing an outstanding customer service experience. The award is based on cross-industry customer satisfaction research and an extensive audit conducted by J.D. Power and Associates, one of the most credible third-party sources of market information. To earn the certification, HP performed within the top 20 percent of technology support organizations on a variety of customer service criteria. J.D. Power and Associates found that HP has met or exceeded this new standard for customer satisfaction in supporting its northern consumers.
Technology Service and Support certification AwardHP customer experience award
"We know that 80% of customers consider service and support when buying a technology product," said Bob Weis, vice president, Consumer Customer Operations, North America, HP. "Making this achievement visible to our customers will create another compelling reason to buy from HP. J.D. Power and Associates has always defined the standard for excellence, and this certification demonstrates our commitment to providing an outstanding support experience to our customers."

Hewlett Packet - PC, camera & printers
Consumers will soon see the J.D. Power and Associates service mark on product boxes, websites and advertising for everything from HP PCs and all-in-one devices to HP cameras and fee-based services. Jointly developed by the Service and Support Professionals Association and J.D. Power and Associates.

HP costumer service award - Certification facts
- It evaluated 195 aspects in five key areas of HP's service and support operation that directly impact the customer experience, including call centers, repair depots, online support, real-time chat, email support, operational processes and fee-based services
- It only applies to technology companies
- It surveyed a large number of customers on their phone, online or product repair experience to assess their satisfaction.

About HP
HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended July 31, 2005, HP revenue totaled $85.2 billion. More information about HP is available at our website.





   Fujifilm FinePix S9500 receives DIWA Gold Award
   Lucidiom Kiosk software wins CES innovations award
   Datacolor SpyderTV Garners Award Nomination
   Next  San Diego Photo Expo 2005 Photography Festival
   Previous  Panoramic Photo plug-in software from Altostorm
   News by brand:HP
   News by category:Awards & Best products
   News by brand and category:HP Awards & Best products


Android smartphone
Latest HP announcements
HP TouchPad Tablet
HP Officejet 100
HP Notebooks
HP camcorders
HP CW450
HP CW450T
HP PW550
HP PW460t
HP SW450
HP V5560u
HP V5061u
HP V1020h
HP Pavilion desktop PC
HP Photosmart Premium Web-Connected printer
HP Mini Notebooks
 
Latest news headlines
BlackBerry smartphone with keyboard surfaces
Nintendo 3DS XL SNES Classic edition
Apple Pay Cash coming to Europe
Dutch startup will change Li-Ion battery industry
Popular holiday toys in 2017
Huawei Mate 10 Pro specs surface
Samsung Premier Cinema LED screen
Panasonic Lumix GH5 review with firmware v2.0
Sony PlayStation VR headset released
Huawei EnVizion 360 VR Camera
New BlackBerry phone coming up
Honor 6C Pro surfaces
Huawei Pay mobile payment service for United States
Full-grain leather iPhone X cases from Dutch vendor
GoPro Fusion 360 degree camera to launch at CES 2018
   
  5G Accessories Android Galaxy iPhone Rumors Premium smartphones Camera Camera test Nikon SLR Underwater photography   CES CeBIT IFA Photokina PMA