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Dennis Hissink : November 8th 2005 - 09:11 CET

Nikon EN-EL3 battery recall


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NikonNikon EN-EL3 battery recall : Through strict quality control procedures Nikon has detected that on rare occasions some rechargeable Li-ion batteries of the type EN-EL3 for Nikon Digital SLR cameras may become defective, resulting in an overheating during recharging. Investigations have clarified that the cause of the defect is not a design fault, but has resulted from a temporary problem in a manufacturing process that occurred during the production of this battery type between May and September 2004. In the interests of its customers and as a reflection of Nikon’s commitment to safety and product quality, the company has initiated a voluntary recall and replacement program of all EN-EL3 batteries manufactured during this period.
Nikon EN-EL3 battery recallEN-EL3 Li-ion - D-SLR accessory
The EN-EL3 is provided as a supplied accessory with the Nikon D100, D70 and D50 Digital SLR cameras. It is also sold as a separate accessory for these camera models, and can be used in the Nikon D70s. To date, Nikon has received notification of five occurrences of defective batteries worldwide of which two have been in Europe. No cases of personal injury have been reported; however, the overheating has caused damage to adjacent material during the recharging process, and further use is not advised.

Nikon hotline numbers
Batteries that bear a manufacturing batch identification (see diagram) found in the available list should be returned to Nikon for replacement by, following on-line procedure described at www.europe-nikon.com/support. Assistance with completing the procedure can be obtained by calling Nikon at the dedicated national numbers as follows:

- Greece: Being obtained and informed shortly.
- Denmark: +45 (08) 233 2713
- Spain: +34 (091) 375 4528
- The Netherlands: +31 (020) 654 5256
- Portugal: +351 (02) 1316 4044
- Norway: +47 (023) 50 0117
- Italy: +39 02 7541 9723
- United Kingdom: +44 2871 305 500
- France: +33 (01) 4993 2325
- Austria: +43 (01) 360 277 1462
- Germany: +49 (069) 9530 7386
- Sweden: +46 (08) 5199 2136
- Hungary: +36 1 232 13 71
- Czech & Slovak Republic: +420 267 154 577
- Russia: +7 095 733 9170
- Poland: +48 22 607 94 16
- Finland: +358 (09) 8171 0155
- Belgium: +32 263 940 22

Nikon support - Recall and Replacement
The voluntary recall and replacement program applies only to units of the Nikon model EN-EL3 bearing lot numbers that are published on www.europe-nikon.com/support and which are printed on the surface of the battery. Qualifying returned EN-EL3 batteries will be replaced with a new Nikon EN-EL3a or EN-EL3e free of charge.





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