HP rebates : HP customers will have the option to redeem rebates online - without submitting any paperwork - when purchasing consumer technology products at the HP Home & Home Office Store, the company announced. The “paperless” rebate program gives US customers the option to redeem rebates by entering just two pieces of information online - their order number and billing zip code in rebate form. The simplified process, which launched earlier this month, is designed to offer customers greater convenience. “The HP Home Store continually gathers feedback from our customers in order to improve their online experience; they told us that they wanted a simpler rebate program,” said Sam Taylor, senior vice president, Consumer Direct, HP.
HP support website best ranked : HP announced that three of its consumer and enterprise customer support websites have been named among the best worldwide by two prominent support industry associations. Recognizing HP’s commitment to providing relevant help and support information for consumer and enterprise customers around the world, the Localization Industry Standards Association (LISA) - in partnership with the Association of Support Professionals (ASP) - chose HP’s Customer Care, IT Resource Center and My ProCurve sites as three of the “Ten Best International Web Support Sites.” The HP Customer Care and IT Resource Center have been recognized by LISA for two years in a row.
