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Samsung OfficeServ 7400
Ralf Jurrien : February 2nd 2007 - 22:54 CET
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 Samsung OfficeServ 7400 receives award : The OfficeServ 7400 from Samsung has received a 2006 Product of the Year Award from Technology Marketing Customer Inter@ction Solutions magazine. Customer Interaction Solutions has been the leading publication covering CRM, call centers and teleservices since 1982. “It’s time the power of IP convergence was in the hands of those businesses that can really benefit from it,” said Samsung Business Director Ann Irwin. “Those medium-sized businesses, the 500 lines and under crowd, have special needs that only convergence can address. At Samsung BCS, our mission is to bring convergence to them, and we are pleased that Customer Inter@ction Solutions sees and recognizes that commitment.”
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 Samsung OfficeServ 7400
The OfficeServ 7400 converged platform offers businesses the ability to maintain the true convergence of wireless, wireline, analog voice, VoIP and advanced data capabilities on a single platform. The OfficeServ 7400 is a unique enterprise-class system that offers high port capacity, a gigabit Ethernet backbone using the GWIMT router, GPSIMT layer 3 switch and 64-channel MGI cards that enable larger VoIP applications and support for up to 500 users. A key differentiator for the OfficeServ 7400 is that it can be configured based on the customer’s specific need - IP devices only, IP and TDM, TDM only, wireless, or as a 100 percent data only server - giving it a very unique position in the market.
Samsung - Customer Inter@ction solutions
In addition, migration from TDM to IP technology is virtually painless since OfficeServ 7400 supports both technologies, allowing a business to migrate as methodically as its individual cost benefit analysis permits. “Customer Inter@ction Solutions is proud to bestow Samsung BCS with a 2006 Product of the Year Award. Each year, Customer Inter@ction Solutions magazine recognizes companies that have demonstrated excellence in technological advancement and application refinements,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “Samsung BCS has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”
About Samsung Business Communication Systems
Samsung Business Communication Systems (BCS), a Dallas-based division of Samsung Telecommunications America, is the distribution arm for the company’s line of business communications solutions. Targeting small- to medium-sized businesses, Samsung BCS offers an elite line of telephony-based customer premise equipment (CPE) with dynamic architecture that can accommodate tremendous growth at low incremental costs to meet a variety of communications needs. As an innovator in convergence technology, Samsung's communications telephony systems combine traditional voice and data capabilities with wireline and wireless technologies providing fully integrated, converged communications platforms and applications. In addition to CPE, Samsung BCS also offers a comprehensive line of voice processing equipment, CTI applications and wireless solutions.
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