Samsung NX500 Sony CyberShot HX90 Canon PowerShot G3 X Panasonic DMC-FZ330 Nikon Coolpix P900 Olympus Stylus 1s
Samsung NX500 Sony CyberShot HX90 Canon PowerShot G3 X Panasonic DMC-FZ330 Nikon Coolpix P900 Olympus Stylus 1s
  News Headlines APPLE CANON FUJIFILM HTC HUAWEI LG MICROSOFT NIKON OLYMPUS PANASONIC PENTAX SAMSUNG SONY  
Lets Go Digital
 
     
Powered by True
Counted by OneStat.com
Verizon helps American Red Cross
Ilse Jurriƫn : September 7th 2006 - 01:06 CET
Digital Camera Review Test Appareil Photo Numerique Prueba camara digital Digitale Camera Test Dijital Kamera Incelemeleri Digitalkamera Test Digitalkamera
VerizonVerizon Business helps American Red Cross : The American Red Cross has entered into an agreement with Verizon to more rapidly provide aid to individuals affected by natural disasters and other events. Verizon Business will provide an advanced Contact Center Service solution to help the Red Cross improve its emergency response for disaster victims. Verizon can route calls to Red Cross disaster relief agents located anywhere in the US. In addition to the advanced call routing solution, Verizon Business will provide the Red Cross with wide area network connectivity, managed network services, toll-free Enhanced Call Routing, an interactive voice response service, Contact Center Professional Services and customer premises equipment.
Verizon helps American Red CrossVerizon Business - Call center
"This is an exciting example of how hosted call center technology can transform the way the Red Cross delivers services to its clients," said Nancy Gofus, senior vice president and chief marketing officer for Verizon Business. "Our portfolio enables the Red Cross to more quickly and efficiently provide emergency assistance to impacted Americans." Once fully implemented, the Verizon Business service will support the call handling and case processing of as many as one million claims from eligible Red Cross disaster clients over a 10-day period. Disaster clients will call an event-specific, toll-free number that Verizon Business will route to call centers and work-at-home agents, including US veterans and disabled Americans who will answer calls on behalf of the Red Cross from locations across the country. The system will also screen callers for eligibility based on Red Cross requirements and provide information to eligible callers to receive emergency Red Cross assistance during a catastrophic event.

Verizon Business contact center solutions - US Red Cross
This service will help the Red Cross meet its disaster preparedness objectives enabling it to answer as many as 120,000 calls and to process as many as 100,000 individual cases each day. Verizon Business' Contact Center Solutions offers a broad portfolio of interaction management applications, services and equipment to help organizations optimize their customer service and support. These solutions can be designed for contact centers of all sizes - from single-location centers to operations encompassing thousands of geographically dispersed agents.

About Verizon Business
Verizon Business, a unit of Verizon Communications, is a leading provider of advanced communications and information technology (IT) solutions to large business and government customers worldwide. Combining unsurpassed global network reach with advanced technology and professional service capabilities, Verizon Business delivers innovative and seamless business solutions to customers around the world.





   SanDisk Corporation to acquire Msystems
   Canon HV10 HDV Camcorder
   HP Snapfish online photo collection helps victims
   Next  HP & Care campaign against global poverty
   Previous  Rosewood hotel arrangement with Fujifilm camera
   News by brand:Verizon
   News by category:Source of Information
   News by brand and category:Verizon Source of Information


LetsGoDigital digital camera magazine
Latest Verizon announcements
Verizon Connection Day
Samsung Gear S available at Verizon Wireless
Verizon Wireless XLTE
HTC One Remix
Black Friday Best Deals app
Nokia Lumia 928 Verizon Wireless
HTC Rezound Smartphone features
Samsung Galaxy Nexus Verizon Wireless Smartphone
Samsung Stratosphere
Verizon rugged phone
Verizon Saygus Android phone
Motorola DROID pre-sales at Best Buy Mobile
Verizon helps American Red Cross
 
Twitter LetsGoDigital
Latest news headlines
Samsung CES 2017 Innovation Awards
CES 2017 Show security measures
Indiegogo campaign: Android smartphone camera
Amazfit Pace GPS running watch
Target Cyber Week with 15 percent discount
2017 CES Keynote speakers
Why smartphones will never replace cameras
T-Mobile becomes ultimate giving machine
Sprint Black Friday offers
ZTE Grand X 4 Android smartphone
U.S. Cellular Black Friday deals
Newegg Black Friday and Cyber Monday deals
Matrix smartwatch with thermoelectric technology
Panasonic high-volume production scanner
CES 2017 Keynote with Qualcomm CEO
   
CanonCasioFujifilmNikonOlympusHTCSamsungSonyPanasonicNokia
  Accessories Android Apps Camcorders Digital cameras Mobile phones Smartphones Software Tablets   CES CeBIT Gadgets IFA Photokina PMA